Shipping & Fulfillment Policy

At Tukuche, we operate as a dine‑in restaurant offering a seamless, tech‑driven experience through QR‑based ordering and advance reservations. This policy outlines how we handle service delivery, order fulfillment, and guest expectations at our physical location.

1. QR-Based Ordering (Dine-In Only)

• Contactless ordering via QR code on each table.
• Choose Table Delivery or Self Pickup when prompted.
• No home delivery or takeaway through online channels.

2. Reservations

• Make reservations online or by contacting us.
• We hold tables up to 15 minutes past reserved time.

3. No Shipping / Delivery Services

We do not provide shipping, courier, or home delivery services. All orders are fulfilled on-premises only.

4. Re-Scheduling

Rescheduling is allowed up to 1 hour prior to the slot, subject to availability.

5. Contact Us

Questions? Email info@tukuche.com or call us at 9547712346